Amazon employees are internally sharing mock leadership principles that make fun of the company's aggressive RTO policy: 'Disagree and comply' (2024)

  • Amazon employees are mocking the company's return-to-office policy in a very Amazon way.
  • The mock list reflects the rising employee frustration over the RTO policy.
  • Amazon is dealing with an unusually contentious response to its RTO policy.

Amazon notoriously adheres to its 16 leadership principles when making important company decisions.

But the company's aggressive return-to-office policy, which has become a contentious issue internally, has caused some employees to enjoy mocking the famous principles.

Earlier this week, an Amazon employee shared a satirical version, titled "Leadership Principles for RTO," on an internal staff forum. The post, reviewed by Insider, tweaked the 16 business dictums to show employee frustration, and has become an instant hit internally, making the rounds across the company, according to people familiar with the matter.

One of the principles from the mock list was "Deliver Butts to Seats," a parody of "Deliver Results."

"Leaders focus on the key inputs for their business, which are of course corporate real estate profits, and deliver them by forcing their employees to go to a hub office three days a week," it said. "Despite setbacks, they send nasty emails and put people on Pivot to ensure compliance." Pivot is part of Amazon's notorious performance improvement plans.

Amazon is dealing with an unusually antagonistic response to its return-to-office policy in large part because it started forcing people back after saying it had no plans to do so last year. At the time, Amazon CEO Andy Jassy said the company would "proceed adaptively" to remote work.

In February, Amazon announced that most employees would have to start working in the office at least three times a week. While some staffers were in favor of returning, it's become a hot-button issue at Amazon ever since. Last month, Amazon started forcing staff to relocate near central "hub" offices, or otherwise take a "voluntary resignation," further infuriating some workers, as Insider previously reported. Now, some employees are considering drastic hacks to comply.

Amazon's spokesperson didn't respond to a request for comment.

Here's the full list of the 16 mock leadership principles:

Leadership Principles for RTO

The RTO and forced relocation mandates prove that the S- team is clearly not following the same set of LPs as the rest of us, so I decided to help them out and write up a new list of LPs that better aligns with the way they do things now. Feel free to use these LPs in any new hire orientation material going forward, so people know what they're really getting into!

Shareholder Obsession

Leaders start with the shareholder and work backwards. They work vigorously to maintain shareholder value. Although leaders pay attention to customers, they obsess over shareholders.

Parasitism

Leaders are opportunists. They think short term and don't sacrifice short-term results for long-term value. They act on behalf of themselves, not the entire company. If that causes problems, they say "too bad, I got mine."

Copy and Complicate

Leaders demand innovation and invention from their teams, which only happens during spontaneous hallway conversations, apparently. Leaders always find ways to complicate everything anyway. They are externally aware, look for new ideas by copying whatever other tech companies are doing, and are limited by "how things have always been done." Leaders never do new things, because they don't understand those things and that makes them uncomfortable.

Are Wrong, A Lot

Leaders are wrong a lot. They have terrible judgment and worse instincts. They actively avoid diverse perspectives and work to stick their fingers in their ears and go "la la la, I can't hear you!"

Stagnate and Be Stubborn

Leaders are done learning and have no need to improve themselves. They are stubborn about traditional ways of doing things and act to enforce them.

Fire and Demote the Best

Leaders lower expenses with every employee who quits out of frustration. They recognize that exceptional talent will willingly move out of the organization and just go work for someone else instead. Leaders demote other leaders to individual contributor if they aren't willing to relocate to a hub office. We work to encourage you to find a role on another team — you have 90 days, starting now, and if you can't you have to voluntarily resign. Good luck!

Insist on the Bare Minimum

Leaders have relentlessly high standards for how many days you have to badge into the office each week — many people may think these standards are unreasonably high. Leaders are continually raising the pressure and drive their teams to relocate across the country to a hub office. Leaders insure that defects are more likely to get sent down the line due to distractions at your agile desk. Feel that surge of energy!

Think Small

Thinking small is a self-fulfilling prophecy. Leaders create and communicate a bold direction without putting any thought into how to actually implement it. They think the same as they always have and look straight ahead with blinders on so they don't accidentally see any other ways.

Bias for Recklessness

Speed matters in real estate investing. Many decisions and actions are not reversible, but don't extensively study them anyway. Just do whatever. I'm sure it'll be fine. We value brash, heedless risk taking.

Extravagance

Accomplish less with more. Paying for unnecessary office space, IT supplies, electricity, water, and relocation expenses for employees breeds riffing, which is a good thing, probably. There are extra points for growing headcount as long as it's in a hub office. Otherwise? Be frugal by forcing attrition from remote and virtual employees. It's win/win!

Burn Trust

Leaders refuse to listen, gaslight their employees, and have no respect for others.

They make promises to employees then turn around and break them, as long as doing so doesn't get leaked to the media, because that would be too awkward and embarrassing. Leaders believe their and their team's body odor smells of perfume. They benchmark themselves and their teams against criteria they wont share with anyone else.

Believe Deep

Leaders operate at a hypothetical level, disconnect from the details, never audit, and are skeptical when overwhelming data and their own preconceived notions differ. Skeptical of the data, that is, not of their beliefs. Their beliefs are always right. Sorry, I hope that was obvious.

Disagree and Comply

Leaders are obligated to disrespectfully shoot down challenges to their decisions by people who disagree with them, because engaging with them sounds uncomfortable and exhausting.

Leaders have conviction and are tenacious. They do not compromise for any reason whatsoever, not even logic or basic human decency. Once a decision is determined behind closed doors with no data to back it up, they demand everyone else commit wholly. They really hope their employees don't have backbone.

Deliver Butts to Seats

Leaders focus on the key inputs for their business, which are of course corporate real estate profits, and deliver them by forcing their employees to go to a hub office three days a week. Despite setbacks, they send nasty emails and put people on Pivot to ensure compliance.

Think Really Hard About Being Earth's Best Employer

Ahhh, wasn't that nice? Okay, now back to your desks, peons.

Success and Scale Bring Broad Profit Margins

We started in a garage, but now you're not allowed to work from home anymore. We are big, we impact the world, and we are far from perfect. We must cause more pollution through the secondary effects of forcing more cars onto the road due to commuting. Our local communities, planet, and future generations need us to scrap our environmental initiatives. We must begin each day with a determination to push back our Climate Pledge by a decade. And we must end each day knowing we can make even more money tomorrow. Line goes up.

Do you work at Amazon? Got a tip?

Contact the reporter Eugene Kim via the encrypted-messaging apps Signal or Telegram (+1-650-942-3061) or email (ekim@insider.com). Reach out using a nonwork device.Check out Insider's source guidefor other tips on sharing information securely.

Amazon employees are internally sharing mock leadership principles that make fun of the company's aggressive RTO policy: 'Disagree and comply' (2024)

FAQs

Have Backbone disagree and commit Amazon leadership principles? ›

Have Backbone; Disagree and Commit. Leaders are obligated to respectfully challenge decisions when they disagree, even when doing so is uncomfortable or exhausting. Leaders have conviction and are tenacious. They do not compromise for the sake of social cohesion.

What are the Amazon interview questions about disagree and commit? ›

Amazon Interview Questions on The Principle “Have Backbone; Disagree and Commit” Tell me about a time when you did not accept the status quo. Tell me about an unpopular decision of yours. Tell me about a time when you had to step up and disagree with a team member's approach.

Which leadership principle of Amazon's do you connect with most answer? ›

Amazon Leadership Principle #1: Customer Obsession

This is how Amazon explains the principle: Leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust.

What is Amazon's favorite leadership principle? ›

Strive to be Earth's Best Employer

They look beyond themselves and ask, “What can I do to help others grow, have fun, and feel empowered at work?” Leaders take the success of their employees personally and seriously – not only while they are at Amazon, but elsewhere should they move on.

What type of leadership style does Amazon use? ›

Bezos efficiently exercises visionary and servant leadership styles and places exceptional customer service at the core of Amazon's business practice. Jeff Bezos' leadership style can be analysed through the prism of contingency leadership theory.

What leadership theory does Amazon use? ›

Through Jeff Bezos' transformational leadership style, he was able to create a customer-driven environment at Amazon by splitting his workforce into small teams, making them focus on different tasks and problems, and improving communication across the organization.

How to answer interview questions about Amazon leadership principles have backbone? ›

Principle 13: Have Backbone; Disagree & Commit:

Leaders must respectfully challenge decisions when they disagree, even when doing so is uncomfortable or exhausting. Leaders have conviction and are tenacious. They do not compromise for the sake of social cohesion. Once a decision is determined, they commit wholly.

How to answer interview questions about Amazon leadership principles insist on the highest standards? ›

You should show your interviewer that you insist on the highest standards. Below I'll list how: Set SLAs for everything and don't take shortcuts on instrumentation. Be self-critique about your work - that way you'll be sure the quality is the best it can be.

What is the best way to answer an interview question on Amazon? ›

Using the STAR method during an interview is an excellent approach to answering these types of questions.
  • Situation: Set the stage by describing the situation.
  • Task: Describe the task.
  • Action: Describe the action(s) you took to handle the task.
  • Results: Share the results achieved.

What is the most important Amazon principle? ›

Learn to be curious

This is perhaps the most important Amazon leadership principle as it sets the foundation of the entire business structure. Leaders are never satisfied with their product, the word, 'perfect' is not in their dictionary. It's curiosity which helps them to achieve new feats.

What are the top three leadership principles at Amazon? ›

Amazon's Leadership Principles are designed to create a culture of excellence, customer obsession, and ownership.

What is Amazon's company culture? ›

Amazon's workplace culture

Amazon's culture of innovation and scale powers world-changing ideas and creates a safe, inclusive environment that allows employees to do their best work.

What are the 4 principles of Amazon? ›

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.

How many leadership principles are there in Amazon? ›

All 16 Leadership Principles are used every day across Amazon—by executive leaders and builders alike—as both a unifying belief system and a tool to make rapid, quality decisions. Leadership Principles are easily distributable, and can help guide thinking towards the right direction more often.

Is Jeff Bezos leadership style effective? ›

This quote is an excellent example of Bezos's visionary, charismatic, and transformational leadership styles. He's great at motivating his team and encouraging them to think outside of the box. He leads by example, too, and isn't afraid to take on unique challenges himself.

What does backbone mean in leadership? ›

Backbone Leadership: The roles and responsibilities of backbone leadership are very high when the purpose of the collaborative is very high – such as expanding the scope and scale of change in the community or, even higher, transforming systems within the community so that the inequitable status quo is disrupted.

Which leadership principles are opposites? ›

In short, I think the opposite of leadership is self-promotion. When someone with authority takes credit for success, the rest of the team suffers. Innovation and creativity become stifled, motivation dissipates, and morale decreases.

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