Comcast Xfinity Outage in Albuquerque, New Mexico (2025)

Comcast Xfinity Outage in Albuquerque, New Mexico (1)

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The latest reports from users having issues in Albuquerque come from postal codes 87198, 87111, 87114, 87107, 87105 and 87158.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

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Problems in the last 24 hours in Albuquerque, New Mexico

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Albuquerque and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Comcast Xfinity Outage in Albuquerque, New Mexico (9)

At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!

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Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

  1. Comcast Xfinity Outage in Albuquerque, New Mexico (10)

    Internet (59%)

  2. Comcast Xfinity Outage in Albuquerque, New Mexico (11)

    TV (12%)

  3. Comcast Xfinity Outage in Albuquerque, New Mexico (12)

    Wi-fi (12%)

  4. Comcast Xfinity Outage in Albuquerque, New Mexico (13)

    Total Blackout (8%)

  5. Comcast Xfinity Outage in Albuquerque, New Mexico (14)

    E-mail (7%)

  6. Comcast Xfinity Outage in Albuquerque, New Mexico (15)

    Phone (2%)

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Live Outage Map Near Albuquerque, Bernalillo County, New Mexico

The most recent Comcast Xfinity outage reports came from the following cities:Albuquerque.

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CityProblem TypeReport Time
Comcast Xfinity Outage in Albuquerque, New Mexico (16)AlbuquerqueInternet
Comcast Xfinity Outage in Albuquerque, New Mexico (17)AlbuquerqueInternet
Comcast Xfinity Outage in Albuquerque, New Mexico (18)AlbuquerqueInternet
Comcast Xfinity Outage in Albuquerque, New Mexico (19)AlbuquerqueTV
Comcast Xfinity Outage in Albuquerque, New Mexico (20)AlbuquerqueInternet
Comcast Xfinity Outage in Albuquerque, New Mexico (21)AlbuquerqueInternet

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Comcast Xfinity Issues Reports Near Albuquerque, New Mexico

Latest outage, problems and issue reports in Albuquerque and nearby locations:

  • Comcast Xfinity Outage in Albuquerque, New Mexico (22)MyOpsNet (@MyOpsNet1) reported fromAlbuquerque, New Mexico

    @Xfinity is the worst! Geez come on really!

  • Comcast Xfinity Outage in Albuquerque, New Mexico (23)NewMexicoNomad (@505Nomad) reported fromCorrales, New Mexico

    @TravelingShinto I gave CenturyLink over two weeks and over 15 hours of my time with more than a dozen customer service reps. The box down the road got hit by a car. They said they would send a crew to fix it. Still mangled. The bundle with XFinity is cheaper. There aren't many options in my area

  • Comcast Xfinity Outage in Albuquerque, New Mexico (24)NewMexicoNomad (@505Nomad) reported fromCorrales, New Mexico

    @GiraffesInc @Xfinity I don't have internet. Not paying for a service I don't have. CenturyLink is no better. The crushed box down the road is now in a body bag...they never repaired it. It has been over a month since I reported it.

  • Comcast Xfinity Outage in Albuquerque, New Mexico (25)Hello North ⭐ (@hellonorthstar) reported fromAlbuquerque, New Mexico

    Comcast tech decided to poke around right before I started streaming. And now the whole thing is down. Lovely.

  • Comcast Xfinity Outage in Albuquerque, New Mexico (26)Vanilla Cone 🍦 (@abbysedler99) reported fromAlbuquerque, New Mexico

    If anyone has an xfinity log in I can use please lmk, my WiFi is down :(

  • Comcast Xfinity Outage in Albuquerque, New Mexico (27)SamanthaValtierra (@DammSammm) reported fromAlbuquerque, New Mexico

    High key pissed I couldn’t transfer my direct tv service over here so I won’t have the Sunday NFL ticket 💔 &&&&& I have to get Xfinity, how shitty 🙄🥴

  • Comcast Xfinity Outage in Albuquerque, New Mexico (28)NewMexicoNomad (@505Nomad) reported fromCorrales, New Mexico

    Had an appt. with @XFINITY this morning. No call, no show. Called customer service. The rep apologized, said a tech would call. Nope. Called back. Evidently everything cancelled due to Covid. Not sure when I will have internet available again. Impossible to work from home.

  • Comcast Xfinity Outage in Albuquerque, New Mexico (29)Kapono Peiper (@Kapono_P) reported fromAlbuquerque, New Mexico

    @Xfinity WTF is going on with my bill 🐎💩

  • Comcast Xfinity Outage in Albuquerque, New Mexico (30)Andrew Pacheco (@MLVC2001) reported fromAlbuquerque, New Mexico

    Big shout out to Lindsey at customer service for @Xfinity I called customer service for my internet and she took care of it like a pro and was very professional!! Kudos to you!!!

  • Comcast Xfinity Outage in Albuquerque, New Mexico (31)Aaron Ketner (@iAMKetner) reported fromAlbuquerque, New Mexico

    @xfinitymobile and @VZWSupport @verizon please get your act together. Cell service coverage is getting horrendous. Can’t even stay connected with Xfinity support on the phone. Used to have full coverage at home and office but non-existent for me and my friends with Verizon.

  • Comcast Xfinity Outage in Albuquerque, New Mexico (32)Jami Seymore (@JamiSeymore) reported fromAlbuquerque, New Mexico

    @DDillardTV Love roku!!! But unfortunately I feel that’s the case with my network apps, no matter the device (roku in my living room, firetv in bedroom). I have Xfinity too and most don’t accept that on either device 😕

  • Comcast Xfinity Outage in Albuquerque, New Mexico (33)Gerry Jurrens N2GJ (@N2GJ) reported fromAlbuquerque, New Mexico

    @cbsaahelp @bethany821 Still no resolution of the Nexstar debacle @DIRECTV is going to lose me as a customer after 14 years very, very soon. Since I have Comcast internet already, it will be easy to dump satellite & just do streaming. @CBSAllAccess will also be a casualty for good. Plenty of choices

  • Comcast Xfinity Outage in Albuquerque, New Mexico (34)NewMexicoNomad (@505Nomad) reported fromCorrales, New Mexico

    @PFlowerstone @Xfinity I am livid. No communication. They didn't mention 2 weeks of waiting when I set up service 2 weeks ago. Now there is no way to know when I will have internet. I am getting apologies, but no appt or problem solving. Exasperated.

  • Comcast Xfinity Outage in Albuquerque, New Mexico (35)Jocelyn Maestas (@msmaestas) reported fromAlbuquerque, New Mexico

    This is so good! My grandpa was called by the fame electric company and fake Comcast one telling him he didn’t pay his bill and they’d shut him down the other saying the detected a virus and he needed to install software.

  • Comcast Xfinity Outage in Albuquerque, New Mexico (36)abqguy2.0 (@abqguy2) reported fromAlbuquerque, New Mexico

    @comcastcares We have decided it’s too costly, and we will visit the store to return the boxes and cancel the service. #cordcutting #recession #overpriced #pricegouging #betterLTEspeeds

  • Comcast Xfinity Outage in Albuquerque, New Mexico (37)Popular Artist (@NothinButMurph) reported fromAlbuquerque, New Mexico

    @Xfinity FIX YOUR ******* INTERNET JESUS CHRIST THIS SERVICE HAS BEEN TRASH THESE PAST FEW WEEKS AND STARTING TO REALLY ******* FRUSTRATE ME

  • Comcast Xfinity Outage in Albuquerque, New Mexico (38)Ken Sando (@kensando11) reported fromAlbuquerque, New Mexico

    I don't get picture on @ESPN of the game...I get audio...but no visual!!Anyone having the same issue on @comcast @Xfinity

  • Comcast Xfinity Outage in Albuquerque, New Mexico (39)Cynthia Nagle (@cynthianagle) reported fromAlbuquerque, New Mexico

    @comcastcares Sorry, didn’t see your reply until now. I ended up contacting technical support & they reset our modem (twice). After the 2nd time, all has been working since.

  • Comcast Xfinity Outage in Albuquerque, New Mexico (40)Chris (@lobodude03) reported fromAlbuquerque, New Mexico

    MF*** ESPN is always pixelating. I swear, Comcast. Rebooting doesn’t help anymore.

  • Comcast Xfinity Outage in Albuquerque, New Mexico (41)Ivey McClelland (@iveyjanette_207) reported fromAlbuquerque, New Mexico

    @HakimBe Comcast sucks. I fired them 7 years ago. Crappy service. High prices. Crappy channels. Nothing has changed.

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

  • Comcast Xfinity Outage in Albuquerque, New Mexico (42)Trice ✨ (@QueenLatrice___) reported

    So everybody has an internet outage with xfinity ?

  • Comcast Xfinity Outage in Albuquerque, New Mexico (43)Twilance Star (@Twilancestar) reported

    @comcast fix your piece of **** internet because it went down 3 times today I am get piss off

  • Comcast Xfinity Outage in Albuquerque, New Mexico (44)Reader/Writer 💫 📖 🍉 (@ZoraToniMaya) reported

    @HappilyNappyMe Reminds me of the stress my mama put me thru when she changed her comcast password 😭 and whenever her cell phone has an issue

  • Comcast Xfinity Outage in Albuquerque, New Mexico (45)Charmaine (@cheerscharmaine) reported

    @comcast why is service out in lacey,wa—98503?

  • Comcast Xfinity Outage in Albuquerque, New Mexico (46)🎄Sam - Yoplaides🎄 (@Yoplaides) reported

    @softguac @Scaldriss @Xfinity How much do you pay for that up speed wtf???

  • Comcast Xfinity Outage in Albuquerque, New Mexico (47)The Masked Teacher (@SuchADiva13) reported

    @Xfinity That's a big *** lie. I've been without internet all damn day, so my cable won't stay connected. Yet you'll be expecting your payment on time. This is bullshit

  • Comcast Xfinity Outage in Albuquerque, New Mexico (48)bryan (@bryun_) reported

    **** YOU COMCAST YOU ******* SUCK!!!!!!!!!!

  • Comcast Xfinity Outage in Albuquerque, New Mexico (49)MattiG (@MattiG88) reported

    @Xfinity if you're going to farm customer service out to places like the Philippines, you need to give them the ability to call customers back when the phone gets disconnected. Assuming they're not just hanging up because they're presented with a problem they don't comprehend.

  • Comcast Xfinity Outage in Albuquerque, New Mexico (50)Tim (@TimWhatley22) reported

    @LoveLaughShowUp @GlennYoungkin I just moved to NE TN. almost no one here wears a mask. I was getting my cable set up the other day and while in the comcast store I heard a lady telling the staff her friend was having serious lung issues and they don't know what's wrong with him. uhm lady....

  • Comcast Xfinity Outage in Albuquerque, New Mexico (51)S. Michele Fry (@S_Michele_F) reported

    @Xfinity You made me pay my phone off to get access to my phone number, then you kept access to my phone! WTF Why wouldn't you just send me a new unlock code?

Comcast Xfinity Outage in Albuquerque, New Mexico (2025)

FAQs

How do I find out if Xfinity is down in my area? ›

You can check for outages using the Xfinity app on your mobile phone. Simply open the Xfinity app and outage information appears.

Why does Xfinity have so many outages? ›

Why does Xfinity keep having outages? Xfinity outages can be caused by bad weather, power outages, cut fiber lines in the wider network, and much more. Multiple short but frequent outages, however, are likely caused by one of two things: Network upgrades in your neighborhood or faulty equipment or wiring at your home.

Why is my Xfinity suddenly not working? ›

Check the power and connections for your devices

Check that all the cable connections are secure. If your TV is hooked up to a TV Box, VCR, or DVD player, check that the TV is on the right channel or input. If Xfinity TV isn't working on all your TVs, the problem is probably outside of your home.

What to do when Comcast internet goes out? ›

Troubleshoot using xfinity.com

If you can't download the Xfinity app or use the Xfinity Assistant, try troubleshooting on xfinity.com. Visit the Status Center to view your connection status, fix service issues, and check for local Comcast outages.

How do I know if my network is down in my area? ›

You can also check your internet provider's own website or social accounts for live information. Twitter is often where a lot of providers let customers know about outages and planned works in certain regions.

How do I find out if the internet is down in my area? ›

How to Check NBN Outages
  1. Step 1: Check the NBN Co Outage Map. If you have experienced an NBN outage, it can be a frustrating experience, especially if you rely on the internet for work or personal use. ...
  2. Step 2: Check Your NBN Equipment. ...
  3. Step 3: Contact Your Service Provider. ...
  4. Step 4: Stay Up-to-Date.

What if Xfinity says there is no outage? ›

If there are no outages found, you can schedule a callback to troubleshoot your issues with an Xfinity representative right on your phone to get the issue fixed.

Why has Xfinity Internet been so bad? ›

Xfinity is a cable internet network. A cable network is built around neighborhood-wide nodes, so your connection can slow down when too many users use the internet at the same time. Thankfully, Xfinity applies new tech upgrades to its network, which highly minimizes this type of cable-specific internet congestion.

Is Comcast in decline? ›

Comcast reported on Tuesday the loss of another 419,000 linear video customers in the second quarter, 11.9% of its based from the year prior, but that was its best pay TV customer quarter since the end of 2022. In the second quarter of 2023, Comcast lost 543,000 pay TV subscribers.

Are Comcast and Xfinity the same? ›

Are Comcast and Xfinity the same? Yes, Xfinity is the brand name of Comcast Cable Communications, a division of the larger telecommunication company, Comcast.

How do I speak directly to a Comcast agent? ›

How To Contact Xfinity
  1. Comcast Cable, One Comcast Center. 1701 John F. Kennedy Blvd. Philadelphia, PA 19103.
  2. 1-800-xfinity (1-800-934-6489)

Why does Xfinity say no internet connection? ›

Restart Your Device and Router

One of the first troubleshooting steps to take when your Xfinity WiFi has no Internet connection is to restart your computer, phone, tablet, or other connected devices. Restarting your equipment forces your device to refresh its connection to the network.

How do I complain to Comcast and get results? ›

How to report an issue online
  1. Visit xfinity.com/xfinityassistant. ...
  2. Type a message to let us know what your issue is. ...
  3. Choose the option that best describes your situation.
  4. Click Continue. ...
  5. Click Continue.

Does Comcast purposely slow down your internet? ›

While Comcast is careful to avoid calling its practice of slowing down its customers' connections throttling, the reality is it happens, particularly to prevent network congestion. Content-based throttling is a little more difficult to detect, but using a VPN is the easiest way to get around it.

How long does it take Xfinity to turn internet back on? ›

Xfinity TV and Xfinity Internet services take approximately one hour to restore. Xfinity Voice service takes approximately four hours to restore.

How do I check my Xfinity signal? ›

How to perform a whole home network test
  1. Sign in to the Xfinity app with your Xfinity ID and password.
  2. Select WiFi from the bottom of the app.
  3. Select Troubleshoot.
  4. Tap Test your whole home network.
  5. From here, the app tests both the speed to your gateway and to the devices you're using to access Xfinity Internet.

How do I get my Xfinity internet back on? ›

Manually restart your Xfinity Gateway, modem, or router
  1. Unplug the power cable.
  2. Wait one minute.
  3. Plug the power cable back in.

Why is Xfinity showing no signal? ›

Troubleshooting steps

Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it's plugged into the proper locations. Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input.

Why is Xfinity not in my area? ›

We may not be able to provide service to you if: You live outside of our service area. Your address is more than 300 feet from our physical network. We haven't extended our service line to your address.

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