Role of a Funeral Director (2024)

A funeral director is fundamental in planning the funeral service, so familiarising yourself with the role following the death of a loved one can be really helpful.

What is a Funeral Director and what do they do?

A funeral director has many responsibilities, but their main role is to provide compassionate support to the bereaved family members and arrange a good funeral according to their wishes. They will also assist with administrative duties, floral tributes, and burial or cremation requests either from a funeral home, cemetery or office depending on their working environment.

How will a funeral director assist me with planning a funeral?

Together with the family members, a funeral director will determine where the funeral service will take place, the date and time of wakes, memorial services and establishing whether your loved one should be buried or cremated. You may decide that you want to take care of some details yourself but know that if you do need any guidance or advice, your funeral director is there to assist you.

What role will they play on the day of the funeral?

The funeral director leads the procession on the day of the funeral and will walk in front of the hearse. This may not be for the entire route depending on the distance between the funeral home and the service, but it’s where the funeral director is at their most visible to anyone attending the funeral service. Following that, the funeral director will be responsible for ensuring everything runs smoothly. They’ll also oversee transportation for family members and supervise the burial or cremation. It is the funeral director’s responsibility to ensure the requests made by the family members are respected on the day, and to be on hand at all times should the bereaved need it.

How will a funeral director support me and my family?

Trying to plan a funeral while coping with grief can be incredibly difficult but know that you can lean on your funeral director throughout the process. Managing legal requirements and death notices come under the job description of a funeral director so don’t put pressure on yourself to know how to handle these things. Instead, rely on the expertise of your funeral director. And know that the support doesn’t end with the funeral. The funeral director will arrange for your loved one or their ashes to be transferred to another location, where required. They’ll also plan for the floral tributes to be forwarded to family members, organisations or charity, depending on your requests.

What can I expect from my funeral director?

You can expect professional guidance from your funeral director as well as a wealth of knowledge from spreading costs with an instalment plan to providing sympathy and compassion when you need it most. With that said you can count on your funeral director 24 hours a day to answer any questions you may have, whether that’s over the phone or in person at a funeral home. Funeral directors often arrange the details of a funeral in as short as 24 hours so they’re extremely experienced in their field and will be able to comfortably accommodate your needs for the funeral service.

What requests can I make of a funeral director?

Prior to the funeral, you can state your preference on whether you’d prefer your loved one to remain at home or be transported to a mortuary. Following that discussion, you’ll be able to request a burial or cremation depending on your wishes. Remember that a funeral director is there to accommodate you, so if you also have requests from coffins and catering to music and flowers, they’ll be able to assist. The same goes for after the funeral, so don’t hesitate to reach out for support and make requests post funeral service.

Role of a Funeral Director (2024)

FAQs

Role of a Funeral Director? ›

What does a funeral director do? A funeral director takes care of a variety of end-of-life necessities, including providing a casket or urn, receiving and preserving the deceased, transporting, arranging a cremation, cleaning and dressing the body, and cosmetic preparation if you'll have a viewing

viewing
In death customs, a viewing (sometimes referred to as reviewal, calling hours, funeral visitation in the United States and Canada) is the time that family and friends come to see the deceased before the funeral, once the body has been prepared by a funeral home.
https://en.wikipedia.org › wiki › Viewing_(funeral)
.

What is the role of the funeral director? ›

Day-to-day tasks

help families plan funerals, including the time, date and location. manage team members on the day of the funeral. organise services like flowers, transport and notices. explain laws about funerals and help families fill in forms.

What are the goals of a funeral director? ›

A funeral director has many responsibilities, but their main role is to provide compassionate support to the bereaved family members and arrange a good funeral according to their wishes.

Why would I be a good funeral director? ›

Being empathetic starts with having good listening skills and really paying attention to what the client wants and needs. Funeral directors have a moral responsibility towards those who seek their services, and listening to clients is key in ensuring they do not place their own opinions or agenda above theirs.

What questions will a funeral director ask me? ›

Questions to expect
  • Do you want a burial, traditional cremation or direct cremation?
  • Would you like to choose the deceased clothes yourself or would you prefer the funeral home to prepare a gown?
  • Would you like the deceased to wear their own jewellery or would you like any jewellery to be removed?

What are a funeral directors duties and responsibilities to the families they serve? ›

Preparing the deceased. This includes bathing, dressing, and casketing the body. Providing support to the family. Funeral directors offer emotional support to grieving families, and they can also help with practical matters such as notifying friends and relatives, arranging transportation, and filing paperwork.

What is a funeral director simple definition? ›

funeral director in American English

1. a person, usually a licensed embalmer, who supervises or conducts the preparation of the dead for burial and directs or arranges funerals. 2. a person who owns or operates a funeral home. Also called: mortician, undertaker.

What is the hardest thing about being a funeral director? ›

Emotionally challenging

Working with death and families in grief can be emotionally challenging.

What skills do you need to be a funeral director? ›

Important Qualities
  • Business skills. Knowledge of financial statements and the ability to run a funeral home efficiently and profitably are important for funeral directors and managers.
  • Compassion. Death is a delicate and emotional matter. ...
  • Interpersonal skills. ...
  • Time-management skills.

What are the benefits of a funeral director? ›

They can provide emotional support.

They are trained to deal with death and grief, and can offer advice on how to cope with your loss. Funeral directors can also connect you with other resources, such as grief counseling or support groups.

What are some things funeral directors won t tell you? ›

6 Things Funeral Directors are Dying to Tell You (But Never Will)
  • #1: First off, they aren't who you think we are.
  • #2: They aren't rich, either.
  • #3: What they do is not easy.
  • #5: Your genuine appreciation makes their job completely worth it.
  • #6: They are morticians, but not magicians.
  • One last thing…

What to expect from a funeral director? ›

Your Funeral Director will ask you about the deceased's religious beliefs, their personal preferences, and the type of funeral they may have wanted. They will also discuss the different options available such as burial or cremation, and the total cost of the funeral, as well as any additional fees where applicable.

What is a typical day for a funeral director? ›

EVERY DAY IS DIFFERENT

If you're on call, you may get a call at three in the morning to pick up a loved one at their home and stay for as long as the family needs you. Another day may involve five cremations, or numerous phone calls with a florist, priest, medical examiner, and estranged spouse, for example.

Why do funeral directors make so much money? ›

The sale of caskets happens to be one of the most profitable ventures that funeral homes engage in. Usually, they make the caskets necessary for each family. And to say the least, the coffins are priced to make a profit.

What does a funeral director do to a body? ›

If you do not opt for embalming, the funeral director can prepare your loved one's body for a viewing before their funeral following many of the same steps – washing the person's body, setting their features, brushing their hair and dressing them.

What's the difference between a mortician and a funeral director? ›

At many funeral homes, the same person performs both functions, but when roles are distinguished, morticians prepare the body for cremation or burial, while funeral directors meet with family members of the deceased to coordinate arrangements for a memorial service or funeral, and process required paperwork.

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